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Privacy policy

Version 2026-09-15

Not yet reviewed by a lawyer This is an honest description of what the app actually does, but it has not been checked by a lawyer and the controller's details are not filled in. Have it reviewed before publishing to the App Store or Google Play.

The Dutch version governs Where this translation and the Dutch text differ, the Dutch text applies.

Who is responsible

[TO BE COMPLETED — name of the data controller, registered address, Chamber of Commerce number where applicable, and a contact email address.] Until this is filled in, this page does not satisfy Article 13 GDPR.

What we process

Data	Why	Lawful basis
Email address	Signing in, confirmation emails, password recovery	Performance of a contract
Display name and profile photo	So a neighbour knows who is coming round	Performance of a contract
Location of a task	Showing nearby tasks and calculating distance	Performance of a contract
Task description and photo	Showing it to possible helpers	Performance of a contract
Messages	Arranging the task between the two of you	Performance of a contract
Ratings	Trust between neighbours	Legitimate interest
Blocks and reports	Preventing abuse	Legitimate interest
Acceptance of the terms (time and version)	Demonstrating that you agreed	Legal obligation (Art. 5(2) GDPR)

We do not share your exact address

The map does not show someone else's task at its real position. Every point that is not yours is given a fixed offset of 60 to 180 metres, so the app cannot be used to collect neighbours' addresses. The distance you see is still calculated from the true location, so "1.2 km away" is accurate.

Who else sees your data

Party	For what	Where
Supabase	Database, accounts, photo storage	Frankfurt (EU)
Resend	Sending email	Ireland (EU)
Google Maps	Map rendering on Android	See Google's privacy policy

We do not sell your data and do not use it for third-party advertising.

How long we keep it

[TO BE COMPLETED — retention periods per category.] You can delete your account and its data yourself via Delete your account.

Your rights

You may access your data, have it corrected, have it deleted, take it to another service, and object to processing. Contact us at the address above. If you disagree with how we handle it, you can complain to the Dutch Data Protection Authority.